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Privacy Policy

Privacy Notice

This Privacy Notice explains how ACCFirm collects, uses, stores, and protects your personal data. We are committed to ensuring that your privacy is protected and that your personal information is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

ACCFirm provides accounting, taxation, bookkeeping, payroll, company formation, and related professional services to businesses and individuals in the United Kingdom.

Contact Details

ACCFirm
Phone: +44 20 3885 6282
Website: https://accfirm.co.uk

If you have any questions regarding this Privacy Policy or your personal data, you may contact us through our website or by telephone.

Information We Collect

We may collect and process the following types of personal information:

  • Full name
  • Business name
  • Postal address
  • Email address
  • Telephone number
  • Date of birth
  • National Insurance number
  • Unique Taxpayer Reference (UTR)
  • VAT registration details
  • Company registration information
  • Financial and accounting records
  • Identification documents (passport, driving licence, utility bills)
  • Payment and billing information
  • Communication records between you and ACCFirm

How We Use Your Information

We use your personal information for the following purposes:

Providing Professional Services

We process your data to provide accounting, bookkeeping, tax, payroll, audit support, and business advisory services.

Legal Basis: Performance of a contract (Article 6(1)(b) UK GDPR)

Legal and Regulatory Compliance

We are legally required to conduct identity verification and anti-money laundering checks.

Legal Basis: Compliance with a legal obligation (Article 6(1)(c) UK GDPR)

Communication

We may use your contact details to respond to enquiries, provide updates, and communicate regarding our services.

Legal Basis: Legitimate interests (Article 6(1)(f) UK GDPR)

Marketing

We may occasionally send updates regarding our services, tax deadlines, or business news. You can opt out of marketing communications at any time.

Legal Basis: Legitimate interests or consent where required.

Anti-Money Laundering Checks

As an accounting firm, ACCFirm is required by UK law to carry out identity verification and due diligence checks on clients and prospective clients. This may include verifying your identity through electronic verification providers and requesting identification documents.

Sharing Your Information

We do not sell your personal information to third parties.

However, we may share your data with:

  • HM Revenue & Customs (HMRC)
  • Companies House
  • Regulatory or law enforcement authorities where legally required
  • Professional advisers and auditors
  • Payment processors and cloud-based software providers
  • IT and technical support providers

All third-party service providers are required to keep your information secure and process it in accordance with data protection laws.

Data Processors and Cloud Services

We use secure third-party software providers for accounting, payroll, document storage, communication, and related business operations. These providers process data on our behalf under strict contractual agreements compliant with UK GDPR requirements.

International Transfers

We aim to keep your personal data within the United Kingdom. If any data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information.

Data Retention

We retain personal data only for as long as necessary for legal, regulatory, and business purposes.

Typical retention periods include:

  • Client accounting and tax records: up to 7 years
  • Anti-money laundering records: minimum 5 years
  • Marketing enquiries: up to 2 years after last contact

Security of Your Data

We implement appropriate technical and organisational security measures to protect your information against unauthorised access, disclosure, alteration, or destruction.

Our security measures include:

  • Secure cloud storage
  • SSL/TLS encrypted website connections
  • Password-protected systems
  • Anti-virus and anti-malware protection
  • Restricted access to confidential information

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data in certain circumstances
  • Restrict or object to processing
  • Request transfer of your data
  • Withdraw consent for marketing communications

To exercise any of your rights, please contact ACCFirm using the details provided above.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Information Commissioner’s Office (ICO)

ICO Official Website

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be published on our website.

Last Updated: May 2026